Firefox 20.0 update: no Zotero icon

aurelep
Having restarted Firefox following the automatic 20.0 update, there is no Zotero icon at the bottom of the browser window.

I'm running running Mac OS 10.8.3.

ap
  • adamsmith
    Do you have updated Zotero to 4.0.3?

    If so, start here: http://www.zotero.org/support/kb/no_status_bar_icon
  • aurelep
    No, I'm running 3.0.14. Was 4.0.3 an automatic update? When?

    Zotero appears in the Tools menu but returns the message: "There was an error starting Zotero."
  • adamsmith
    yeah, Zotero should have automatically update to 4.0 early this week. It's required for FF 20 compatibility. You can manually download (which is the same as update) from here: zotero.org/download
  • aurelep
    Okay.

    Is there a listserv or something for update notices and version notes?
  • adamsmith
    Not really, no.
    If you install from zotero.org and have automatic updates enabled, you should always be getting the most recent update automatically, so there's no reason to follow any listserv. Check your settings under tools --> add-ons in Firefox.
  • aurelep
    Updating to 4.0.3 solved the problem – thanks!

    However, despite add-ons being set to update automatically in Firefox on both my desktop and my MacBook, Zotero did not update on either system.
  • adamsmith
    Dan would have to chime in - I think 4.0 may initially only have been pushed to FF 20 and prior beta users. If so, you would have received that error after the FF20 udpate and it would have gone away as soon as add-ons there updated.
  • dstillman
    edited April 5, 2013
    Yeah, what adamsmith says, though we pushed 4.0 starting late Monday night US time. But through some unlikely confluence of timing and caching of the update checks you might have ended up with Fx20 before Zotero 4.0.

    Note that if you had 3.0.11 from addons.mozilla.org it wouldn't auto-update, since 4.0 hasn't been approved there yet, but 3.0.14 was never on AMO.
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