Can't sync - says a note is too long - report ID 1584902093

When I try to sync, I get a window that tells me this:

The note '<p><img src="data:image/png;base64,iVBORw0KGgoAAAA…' in your library is too long to sync to zotero.org.

Search for the excerpt above or copy and paste 'JQK2FKWI' into the Zotero search bar. Shorten the note, or delete it and empty the Zotero trash, and then try syncing again.

I tried to copy and paste as suggested above - nothing happens. I've looked through every note, and none of them have what is described above.

I'm new to zotero. Help!

Thanks,
Jill
  • Seems to have resolved itself. I deleted a few empty items, and that seemed to help?!
  • It's not possible at the moment to add an image in a note. That was the problem. You can attach images to items, though.

    You really should have found the buggy note by pasting "JQK2FKWI" (without quotes) in the search bar (make sure that you've selected "My Librar" in the left pane, before).
  • Thanks. Not sure how an image got in there. But will keep that in mind.

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