Installation of Word plugin for Mac could not be completed because an error occurred.
Hi there,
I am trying to install the Word plug in from my Zotero Standalone program. This is the error that keeps coming up:
[Exception... "'The file Zotero.dot couldn't be saved in the folder install. @[install:install.m:64]' when calling method: [nsIRunnable::run]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: resource://zotero-macword-integration/installer.jsm :: <TOP_LEVEL> :: line 67" data: no]
Could someone please tell me what I should do to fix this?
I am trying to install the Word plug in from my Zotero Standalone program. This is the error that keeps coming up:
[Exception... "'The file Zotero.dot couldn't be saved in the folder install. @[install:install.m:64]' when calling method: [nsIRunnable::run]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: resource://zotero-macword-integration/installer.jsm :: <TOP_LEVEL> :: line 67" data: no]
Could someone please tell me what I should do to fix this?
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dstillmanYou're trying to run Zotero from the disk image. You need to drag it to /Applications.
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adamsmith(Dan - that comes up quite a bit - any way we can trigger a better error there?
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SimonIt looks like that error came from an old version of Zotero Standalone. As far as I know, it shouldn't happen with Zotero Standalone 3.0.13 or later.
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