view an attached word document in library
I have attached a word document (both as a docx and a txt file) to items in my library. 2 questions:
When I click on them, I cannot view them in my library. Why is that? I know I can paste it in as a note but I have been asked this question and don't know how to answer it.
When I double click the txt it opens fine as a zotero attachment, but when I double click the docx, I get gobbledegook. Why is that?
Thanks!
When I click on them, I cannot view them in my library. Why is that? I know I can paste it in as a note but I have been asked this question and don't know how to answer it.
When I double click the txt it opens fine as a zotero attachment, but when I double click the docx, I get gobbledegook. Why is that?
Thanks!
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To answer your second question, when I select the item in my zotero library nothing shows in the third pane of the zotero library. Should i be able to see the word document text in that pane?
Thanks for the other answer.
Zotero thinks it's a plain text file, which is why it's not opening correctly.
Click Show File in the Locate menu (the green rightward-facing arrow above the right-hand pane). First make sure that opening the file from the file manager works (and note that, in a pinch, you can always do that, though you shouldn't have to). If that works, try attaching the file again to the same Zotero parent item, this time with debug output logging enabled. If double-clicking the newly imported attachment still doesn't work, submit the debug output and post the Debug ID here.
The Debug ID is D545065458.
Thanks.