Problem with Group Library: It may have been moved or deleted outside of Zotero

mcanipe · January 10, 2013

I am a member of a shared group library with admin permissions. I can download files from the library on the website, but when I try to open them from the library pane in Firefox I get "It may have been moved or deleted outside of Zotero". I am able to see child notes in the library in the Firefox pane. I have the same problem in the standalone version of Zotero. I have uninstalled and reinstalled Zotero and it didn't help.

I am able to open files in my personal library as well as in another shared library.

dstillman · January 11, 2013

http://www.zotero.org/support/kb/files_not_syncing

mcanipe · January 11, 2013

I tried the things in that kb article and they didn't work. What did work was createing a new Firefox user profile and installing Zotero for that profile.