Report ID: 1649976138 trying to index unindexed PDF

Hello,
I use the most recent Firefox for mac and the most recent Zotero for firefox.
While trying to index a new PDF that I added (I clicked the little green arrows next to the "Indexed: No" field, to my surprise, I was told I didn't have pdf indexing on. I clicked to turn it on, but the preferences pane said that the files were already installed. I was then told I had an unresponsive script. I told it to continue anyway but got the same message a few times. I then told it to stop script. The list of my Zotero items from the middle pane went away, and was replaced with the following message: "An error has occurred. Please restart Firefox. You can report this error...." So, that's what I'm doing. Thanks for all your work sustaining and developing Zotero.
In Peace,
Sam
  • This was probably a temporary glitch, but for good measure, open your Zotero data directory, delete the pdfinfo and pdftotext files, restart Firefox, and reinstall the PDF tools from the Search pane of the Zotero prefs.

    Let us know if you continue to have trouble (and, if it happens again, the file name and line number from the unresponsive script warning).
Sign In or Register to comment.