won't sync - 2029497891

cjasonm · January 1, 2013

Hi,

My files won't sync. Error submission report number is 2029497891. I have upgraded to latest version.

Thanks

dstillman · January 1, 2013

File upload failed. Please check your file sync settings or contact your server administrator.

You're using WebDAV for file sync, I take it? This generally indicates a problem with your WebDAV server. If you provide a Debug ID for a sync attempt that produces the error I may be able to provide more information, but you'll likely need to talk to your WebDAV provider.

Does your server pass verification in the Sync pane of the Zotero preferences?

cjasonm · January 3, 2013

Thanks Dan. Deleting everything on the server and re-uploading fixed everything.