Word for Mac plugin

I can't seem to get the plugin to work for Word for Mac. Every time I try to install it, Zotero complains that Word needs to be shut down, even when it is shut down.

My report ID is 125404529

I'm running the following:
Zotero 3.03
Word for Mac 2011 (Version 14.2.3)
Mac OS X 10.7.5

Thanks in advance for your help.

--Jason
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