[solved] SpringerLink translator broken (Report ID: 2119847806)

kynan
Saving anything from SpringerLink seems to be broken for me. The last item I tried was http://www.springerlink.com/content/t6777p1777147243/?MUD=MP but others didn't work either.

I suspect it's related to this error:

Timestamp: 07/10/12 16:28:27
Error: SecurityError: The operation is insecure.
Source File: http://www.springerlink.com/dynamic-file.axd?id=8272bab5-29b3-4aea-8c03-d6be1e65a7c5&m=True
Line: 183

Have also sent a log with Debug ID D198018488.
  • adamsmith
    not a general issue, this works for me.
    Is that using Firefox or one of the connectors?

    Try 5.) and 8.) here: http://www.zotero.org/support/troubleshooting_translator_issues (for Chrome/Safari, also disable other extensions) no need to run through the other steps.
  • kynan
    I'm using Zotero 3.0.8 in FF 15.0.1 on Linux Mint 13 x64. Translators are up-to-date.

    I had suspected it could be the HTTPS Everywhere add-on since that had caused issues with ACM earlier, but disabling that doesn't fix the issue.

    Just in case it matters: I'm logged in, so zotero will try downloading the PDF I believe.

    I'll try disabling other add-ons.
  • kynan
    edited October 7, 2012
    Solved it: I don't generally allow cookies and creating an exception for springerlink.com seems to have made it work.

    Maybe that's something to add to the troubleshooting page?
  • adamsmith
    great. Thanks for reporting back, that's good to know.

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