Report ID: 2006770539

Tatiana-UK · September 23, 2012

Hi,

I wonder if someone else has had the same problem: Zotero has been not syncing since I updated firefox this morning. I have received Report ID: 2006770539.

Kind regards,

Tatiana

dstillman · September 23, 2012

Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.

This is a message directly from Amazon (which Zotero File Storage uses), and it indicates a problem with your computer or network that's causing file sync operations to fail.

Try restarting your computer. This also may be intermittent, which would mean that you're syncing more files each time and if you're patient it will eventually finish. You can hover over the blue progress bar to see how many files are being synced each time and how many are remaining.