Upgrade Storage'Item not found' error during syncing
Report ID 2016005213
I'm using Zotero Standalone 3.0.8 (which is fantastic, by the way).
Syncing produces this error:
Item 'null/FND7DBF4' not found in Zotero.Sync.Storage.Session.ZFS.downloadFile()
I've tried reinstalling the program and restoring a backup, but the same error results.
When I access Zotero from another machine (here using the Firefox plugin), all is well. Updates made on either machine are synced correctly to the other. But Standalone keeps reporting the error above. How can I resolve the error? Thanks.
I'm using Zotero Standalone 3.0.8 (which is fantastic, by the way).
Syncing produces this error:
Item 'null/FND7DBF4' not found in Zotero.Sync.Storage.Session.ZFS.downloadFile()
I've tried reinstalling the program and restoring a backup, but the same error results.
When I access Zotero from another machine (here using the Firefox plugin), all is well. Updates made on either machine are synced correctly to the other. But Standalone keeps reporting the error above. How can I resolve the error? Thanks.
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cfscareWait, I think I've figured it out. Zotero Standalone told me the database was corrupt, so I repaired it using the online tool (Upload ID 501ebb75cd7ab). That seemed to work, except that on syncing I got a warning that I'd exceeded the file quota. I emptied the trash and now everything seems okay. Thanks anyway, and thanks for a great product!
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