Loss of Document from Bibliography Edit

treeks · July 22, 2012

I have written a manuscript with over 300 references that is close to submission to a journal. However, when I change the citation style in 'document preferences' in word plugin on my Mac (from Chicago Manual of Style (author-date) to Nature), I lose the entire document. When I do the same in Word on my PC, I do not lose the document, but the references are in the wrong order and in the wrong place.
I need to fix this asap and would appreciate any advice.
Thanks
Tim

fbennett · July 22, 2012

The first point of order is to preserve a copy of the document on the side, of course.

Have you been through the steps here:

http://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents