[MLZ] Insert citation for MS Word malfunctioning
Hello,
Here is the issue that I'm having:
When I attempt to insert a citation in an MS Word document, I can do so successfully the first time. After that, however, whenever I try to insert a citation in the same Word document, it seems to only go half-way there. That is, it will insert the following into the word document: "{citation}" but my OS will then bring up Firefox. That is all that happens. When I click back to MS Word, the program will still work (i.e. it hasn't frozen) but instead of the actual citation it will only display "{citation}".
I tried figuring out how to fix this by reading through other forum posts and tried various things (reinstalling the Word add-on, quitting both Firefox and Word, a sudo command through the Terminal) but haven't been able to figure it out.
My report ID is: 857704799.
I am using Mac OS X version 10.7.4; MS Word for Mac 2011 v14.2.2; and Firefox 13.0.1.
Thank you for any help you can offer!
Here is the issue that I'm having:
When I attempt to insert a citation in an MS Word document, I can do so successfully the first time. After that, however, whenever I try to insert a citation in the same Word document, it seems to only go half-way there. That is, it will insert the following into the word document: "{citation}" but my OS will then bring up Firefox. That is all that happens. When I click back to MS Word, the program will still work (i.e. it hasn't frozen) but instead of the actual citation it will only display "{citation}".
I tried figuring out how to fix this by reading through other forum posts and tried various things (reinstalling the Word add-on, quitting both Firefox and Word, a sudo command through the Terminal) but haven't been able to figure it out.
My report ID is: 857704799.
I am using Mac OS X version 10.7.4; MS Word for Mac 2011 v14.2.2; and Firefox 13.0.1.
Thank you for any help you can offer!
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Could you please tell me how to uninstall MLZ?
Also, I just want to confirm, I'm running Zotero v3.0. That is the up-to-date version, correct?
Thanks for your help!
You can download the most recent version of Zotero from www.zotero.org
currently the most recent version is 3.0.8