Zotero disappears after update to FF 13.0.1

jchirch
Latest Firefox update (13.0.1) was applied on Sat, 6/16. Zotero no longer appears anywhere in list of plug-ins. Winword add-in is still there. Running Win7. Can I just download & re-install Zotero & then re-sync ?

Thanks for any enlightenment.

Jack Chirch
  • adamsmith
    that's quite odd & shouldn't be possible - my sense it that this would be a bug on the FF side - an extension should never just disappear. You're sure it's nowhere among the installed extensions? Greyed out maybe?

    But yes, you can just re-install Zotero - there is a good chance you won't even have to sync. If Zotero doesn't automatically find it's old library, look around for it and you should be able to re-link it.
    http://www.zotero.org/support/zotero_data
  • jchirch
    Reinstalled Zotero & it synced perfectly. I'll submit a bug rpt on the FF side. Thanks for you help.
  • DWL-SDCA
    I'm on a Mac but the same sort of thing happened to me. I installed FF 13.0.1 and allowed the install process to restart FF. Then, it seemed I had no plugins at all. I quit FF and restarted FF and everything was fine. This happened on two computers but not on three others in my office.

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