LibreOffice with Zotero - insert citation button isn't working

naomibrown

Hi,

I'm working on LibreOffice in Ubuntu. I'm working on a document that I've had no problems working with before, but I had an error message pop up and disappear, no idea what it said :(, and now the buttons on my Zotero toolbar aren't working.

Any ideas?

Thanks,
Naomi

adamsmith

First try re-starting the computer. If that doesn't work, I'd try re-installing the LO extension from the "Cite" pane of the Zotero preferences.

naomibrown

I've disabled, re-started and then re-installed the LO extension. It seems to be working now :)

Thanks! :)

naomibrown

I've got the same error message again, but this time I've got a screenshot of it, can I upload that here?

It starts with: An error occured communicating with Zotero, a string index out of bounds exception.

adamsmith

upload the screenshot to a free image hosting site like imageshack.us and post a link here.

Rintze

ImageShack.us required me to register when I recently used it, which was a bit of a hassle. Maybe we should recommend using http://minus.com/ or http://imgur.com/ instead?

adamsmith

thanks Rintze - registration requirement must be new, haven't used imageshack for a while - imgur.com seems great.

Simon

http://www.zotero.org/support/word_processor_plugin_troubleshooting#stringindexoutofboundsexception_inserting_a_footnote_or_bibliography_with_libreoffice_35

naomibrown

I got: http://img809.imageshack.us/img809/3721/screenshotfrom201206051.png

Simon

See my link above.

naomibrown

Okay, sorry, I don't know how to get Preferences in LibreOffice.

Simon

Tools->Options