Problems with syncing

DianaSilva

After clickin the sync icon I recieved the followin error:

Could not read chrome manifest file 'C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\chrome.manifest'.

[JavaScript Error: "uncaught exception: Invalid username or password"]

Report ID: 2011395301

adamsmith

you have double checked your username and password in the sync preferences? Did syncing ever work for you?

DianaSilva

Is the first time I sync. I have checked the keys and enter the site achievement but still I can not do. And restarted firefox but has not been possible.

dstillman

Don't just check the username and password. Clear them from the preferences and reenter them. You almost certainly just entered them incorrectly.

DianaSilva

Thanks!