Newbie Word connection problem and search buttons

katie.w

I have done my homework and research for answers all day but cant find anything to solve my problem. Here are two problems. I downloaded Zotero for firefox. It is supposed to work with word without any plug ins. Is this correct?
I am using windows 7 and Office 2010. The icons do appear in my word programme but video doesnt say where to find them in Word but eventually found them.

I get the message "Windows could not load the component required to communicate with your word processor".

I looked in troubleshooting and FAQs and this appears to only be a problem for Mac users.

Secondly and just as important I dont get the three coloured buttons on the far left of the screen that is shown in the getting started video.

I have alrteady added about 3o references so I hope I don't have to download it again.

Your help as always is appreciated.

regards

Simon

I have done my homework and research for answers all day but cant find anything to solve my problem. Here are two problems. I downloaded Zotero for firefox. It is supposed to work with word without any plug ins. Is this correct?

No. You need to install the Word for Windows plugin.

adamsmith

(the plugin icons are probably still in Word from when you had Zotero Standalone installed - they should work when you install the add-on as directed by Simon)

katie.w

Great guys thank you