Report ID: 1955362194

ldusit
These are the errors that I got from the errors report.

Failed to load native module at path 'C:\Program Files\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-9.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-8.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

[JavaScript Error: "Invalid or missing translator metadata JSON object in CSL JSON.js" {file: "file:///I:/Zotero/Data/translators/CSL%20JSON.js" line: 0}]

[JavaScript Error: "Invalid or missing translator metadata JSON object in CTX.js" {file: "file:///I:/Zotero/Data/translators/CTX.js" line: 0}]

[JavaScript Error: "Invalid or missing translator metadata JSON object in MODS.js" {file: "file:///I:/Zotero/Data/translators/MODS.js" line: 0}]

[JavaScript Error: "Invalid or missing translator metadata JSON object in ReferBibIX.js" {file: "file:///I:/Zotero/Data/translators/ReferBibIX.js" line: 0}]

[JavaScript Error: "Overwriting translator with same filename 'CTX.js' in Zotero.Schema.updateBundledFiles()" {file: "chrome://zotero/content/xpcom/schema.js" line: 697}]

[JavaScript Error: "Overwriting translator with same filename 'MODS.js' in Zotero.Schema.updateBundledFiles()" {file: "chrome://zotero/content/xpcom/schema.js" line: 697}]

[JavaScript Error: "Overwriting translator with same filename 'ReferBibIX.js' in Zotero.Schema.updateBundledFiles()" {file: "chrome://zotero/content/xpcom/schema.js" line: 697}]

[JavaScript Error: "Invalid or missing translator metadata JSON object in CSL JSON.js" {file: "file:///I:/Zotero/Data/translators/CSL%20JSON.js" line: 0}]
  • dstillman
    Is there a problem? You don't need to post here unless there is, and if there is, you need to tell us what it is.

    Based on those errors, though, you probably want to reset your translators from the Advanced pane of the Zotero prefs. It looks like your translators directory is corrupted (possibly due to your using what looks like a network drive).
  • ldusit
    There is no problem. I just followed the instruction.

    Thank you very much.
  • dstillman
    What instructions?
  • dstillman
    Based on that output, though, a bunch of your translators aren't going to work unless you reset them.
  • ldusit
    When you click 'Report errors...' menu, there will be a dialog box show the errors. Then, I click 'Next' button. Finally, there are some message suggested to inform report id and description to zotero forum. So, I post the details and report id here. If you think it is not error, you should change the message generated from 'report errors' menu. Since it is unclear, I just tried to post this.

    Anyway, I got some problems as well. When I save an item from a website, the first save no problem. The item can save into the group. But the next item cannot save into the group. It is saved to the 'My Library' instead. I cannot fix this problem. I have to restart Firefox. Then, zotero will be back to be normal.

    I know that this is the old problem but there is no solution yet.

    Thank you very much for your excellent supports.
  • dstillman
    "Report Errors" is just a menu option that people who are having trouble can use—it's not an instruction. If you're not having trouble, you don't need to use it.
    Anyway, I got some problems as well.
    Reset your translators as I explain above. If you're still having trouble, start a new thread and describe the problem again, and provide a Report ID after it occurs.
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