Upgrade StorageReport ID: 1839019727
[sorry for cross-posting; I'm new and not sure what to do]
From within the Zotero Standalone, I clicked on Help -> Report Errors to Zotero.
This produced a box that reads, "Error reports are not reviewed unless referred to in the forums."
1) Why are error reports generated if they are not aggregated and analyzed?
2) Why does the text inside the Help menu read "Report Errors" if that isn't what actually happens?
I'm a new user to Zotero, and I find this confusing and labor-intensive. I have work to do; why must I spend time reporting Zotero's errors manually?
Anyway,
From within Word 2010, when I click on the Edit Citation button, Word crashes and restarts.
Zotero Standalone with Word Add-in installed
Word 2010 in Compatibility Mode
Windows 7 Professional 64-bit
Please assist/advise.
Thank you.
--NK
From within the Zotero Standalone, I clicked on Help -> Report Errors to Zotero.
This produced a box that reads, "Error reports are not reviewed unless referred to in the forums."
1) Why are error reports generated if they are not aggregated and analyzed?
2) Why does the text inside the Help menu read "Report Errors" if that isn't what actually happens?
I'm a new user to Zotero, and I find this confusing and labor-intensive. I have work to do; why must I spend time reporting Zotero's errors manually?
Anyway,
From within Word 2010, when I click on the Edit Citation button, Word crashes and restarts.
Zotero Standalone with Word Add-in installed
Word 2010 in Compatibility Mode
Windows 7 Professional 64-bit
Please assist/advise.
Thank you.
--NK
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
This discussion has been closed.
Someone will address your issue in your original thread. You shouldn't cross-post.
Thanks for letting me know.
--NK