Upgrade StorageReading Notes
Hi, Thanks for doing such a great job on Zotero.
I have FF 3.6.26 and Zotero 3.0.1 and use NeoOffice (which is probably irrelevant for this post).
For quite some time, at least since lost summer, I have had a problem with my Notes that I thought would eventually go away with updates. The problem is that once upon a time I was able to just click on a source, and then click on notes in the sidepane, and be able to read the notes there inside the browser. Now, when I do this, all I see is a blank page in the sidepane and the only way I can read the notes is in a new window. And sometimes even then, the note gets "stuck" and even when I click on a new note all I can see is the one I used before. I have to close my browser to fix this problem. I used to at least sometimes be able to see the notes within the browser, but now I never can. What can I do to fix this?
I have FF 3.6.26 and Zotero 3.0.1 and use NeoOffice (which is probably irrelevant for this post).
For quite some time, at least since lost summer, I have had a problem with my Notes that I thought would eventually go away with updates. The problem is that once upon a time I was able to just click on a source, and then click on notes in the sidepane, and be able to read the notes there inside the browser. Now, when I do this, all I see is a blank page in the sidepane and the only way I can read the notes is in a new window. And sometimes even then, the note gets "stuck" and even when I click on a new note all I can see is the one I used before. I have to close my browser to fix this problem. I used to at least sometimes be able to see the notes within the browser, but now I never can. What can I do to fix this?
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dstillmanTry disabling your other Firefox extensions.
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librarian3That was very good advice. I am not sure which one is interrupting, but once I disabled all of the add-ons the notes worked again. I will try enabling them one at a time and see which one is the offending extension. Thank you.
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dstillmanOnce you figure it out, let us know and we'll add it to http://www.zotero.org/support/known_issues#incompatible_extensions_and_applications