Error identifier: 1974111098

AlpyBoy

I've got this message.

[JavaScript Error: "Image corrupt or truncated: <unknown>" {file: "<unknown>" line: 0}]

[JavaScript Error: "uncaught exception: Error: Permiso denegado para <http://www.facebook.com>; para cargar la propiedad Proxy.InstallTrigger"]

How can I fix it?

AlpyBoy

Thanks for your answer.

dstillman

There are no Zotero errors in there. If you're experiencing a problem, you'll have to tell us what it is.

AlpyBoy

I'll check in my computer at work tomorrow. Why i cant sync it.

AlpyBoy

Now this is the complete error message that I've got:

[JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.moveTo]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/storage.js :: _processDownload :: line 906" data: no]" {file: "chrome://zotero/content/xpcom/storage.js" line: 969}]

[JavaScript Error: "[Exception... "'The file 'NAZJQIZR/Rodríguez y Lecuona - 2002 - Selección de cepas de hongos
entomopatógenos nativ.pdf' could not be created in the Zotero 'storage' directory.' when calling method: [nsIWebProgressListener::onStateChange]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "" data: no]"]

[extra output removed — D.S.]

dstillman

This could be due to security software on your system (which, from your error report, it looks like you're running). Try temporarily disabling it or setting it not to block Firefox's access to the filesystem.

AlpyBoy

Thanks a lot!!, Ill try it

adamsmith

(Dan: this couldn't have to do with the diacrits in the filename?)

dstillman

Actually, there might be a newline in the filename that's causing this. That's fixed in Zotero 3.0. AlpyBoy, you might want to try upgrading to that.

AlpyBoy

Yep deactivating the antivirus (and Internet security) didn't fix it.

Thanks Dan and adamsmith. I'll go with the file name:

"Actually, there might be a newline in the filename that's causing this. That's fixed in Zotero 3.0. AlpyBoy, you might want to try upgrading to that."

I'll try the new beta later. I'm in a tight spot right now at work. So I'll have to wait a few weeks before I tray Zotero 3.

And thanks to both!

Do I mark this as solved?

dstillman

No need to mark as solved. Feel free to post back after you've tried 3.0 if you're still having trouble.