RIS/Refer import in the Zotero does not seem to work

In the page
(get to it from
and click on Download to Citation Mgr)

if I click on
Download publication citation data
I get a message:
Do you want to import items from "www.crcnetbase.com" into Zotero?
You can disable automatic RIS/Refer import in the Zotero preferences.

I click ok but do not get anything new in my library (I think)

perhaps I'm doing something wrong.
  • that should work and does work for me.
    Have you checked that this really does not import?
    If you're sure, try creating an error report and post the report ID here.

    (in any case, though, you'll get better data using the URL bar icon on
    http://www.crcnetbase.com/doi/abs/10.1201/9781420007626.ch22 - the RIS data they provide is of poor quality).
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