Not syncing
I am unable to sync a library of about 4,500 references imported into Zotero from Endnote. I have tried about a dozen times over the last 2 weeks. Each time, Firefox will crash or I get an error that prompts me to restart Zotero. Any thoughts?
I've been trying to sync for the last 30 minutes... if/when this attempt fails, I can put up the exact wording.
If Firefox is actually quitting by itself rather than freezing, it may help to restart your computer and make sure all other programs are closed before attempting the sync.
In Zotero 3.0 there'll be a better indication that a sync process is ongoing.
I had to rebuild my library twice already. More than 2 weeks ago, attempts to sync seemed to corrupt my library. Links to attached PDFs were all being removed.
My attempt to sync today has already been running for 5 hours so far. Currently it says 'processing updated data'. I have not yet seen a status bar. Do you have insight into why I am experiencing such problems?
The status bar will be in the next Zotero 3.0 beta.
Error in Zotero: Invalid response from Server
If you do try the 3.0 branch dev XPI and still have trouble, provide a Debug ID from that.
I'll investigate that error, but I'd recommend upgrading to the dev XPI in any case, since that won't be fixed on 2.1.
The Debug ID is D1727225801.
It might take some work to get this to go through—this is a huge upload.
Uploaded data not well-formed (Report ID:1c21323194)
Error ID#: 456609992
Error ID#: 1539955982
(To explain a bit, Zotero is still syncing the history of the deleted items—not the item details, but the identifiers of those items—so that, if you manually copied your Zotero database to another system between Zotero syncs, the deleted items would still be removed properly in the other database. That's a use case that we could consider just not supporting (and there are some other ways we could help large syncs go through), but that's the way things work currently.)