Sync error with a specific item

john.downs
Hello,

I've been getting a sync error when I try to add a specific item into my Zotero library. (I've submitted an error report - ID 150081321.)

The item is a conference paper from ACM. I've been using the Chrome toolbar button to add the item from the URL http://doi.acm.org/10.1145/1357054.1357067. I use Zotero Standalone.

I can add the item without any attachments, but as soon as I try to add the PDF file attachment I get the error. I even tried to re-print out the PDF file (so it would have a different file signature etc) - but had the same problem.

Cheers

John
  • dstillman Zotero Team
    There seems to be something strange going on with Amazon's cloud storage the past few days. Can you provide a couple Debug IDs for sync attempts that produce the error?
  • john.downs
    Hi, thanks for your reply. I just tried again and now it's working fine. (It hadn't been working for all of yesterday - even through closing and restarting Zotero, rebooting my system, etc.) If it does happen again I'll get the Debug IDs as per your request.

    Thanks,

    John

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