Unending and unsuccessful sync state
ID = 752595925
The icon twirls forever. The last time it ran in this state for 11 hours. The time before it ran for 2 days. The status bar appears but shows minimal progress.
It seems to hang at 4% when 53 of 54 files have been uploaded.
I tried, on multiple occasions, shutting down Firefox and shutting down the computer.
The problem first appeared after I upgraded storage. I suspect that this is coincidental.
Thanks. I switched to Zotero from Endnote and, except for this glitch, have been very happy.
The icon twirls forever. The last time it ran in this state for 11 hours. The time before it ran for 2 days. The status bar appears but shows minimal progress.
It seems to hang at 4% when 53 of 54 files have been uploaded.
I tried, on multiple occasions, shutting down Firefox and shutting down the computer.
The problem first appeared after I upgraded storage. I suspect that this is coincidental.
Thanks. I switched to Zotero from Endnote and, except for this glitch, have been very happy.
There's no need to let it go for so long. If the file sync isn't progressing (again, as indicated by the progress bar tooltip), just stop and restart it or restart Firefox.
I will disable extensions and see what happens.
I did not let it run long to see if it would fix. I was called away from my office so I just let it run. I understand from the forums that 2 hours should be the outside limit.
Thanks for the quick reply. I will report.
Thanks again.