MS Word 2010 Plugin

miesmart
Have downloaded MS Word 2010 and not trying to add necessary Zotero plugin. Getting the following error message:

Zotero Experienced an error updating your document
Component returned failure code: 0x80004001
(NS_ERROR_NOT_IMPLEMENTED)
[zoteroIntegrationDocument.cursorInField]

This is probably obvious to many but I'm not sure how to proceed. Any suggestions/ideas most welcome

thanks

m
  • adamsmith
    http://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_experienced_an_error_updating_your_document_with_word_2010
  • miesmart
    The thing is that it does not seem that I have a click-to-run installation. How do I know whether or not that I do?
  • Simon
    Does this happen in a new document?
  • miesmart
    No this does not. The docs that I'm using were originally written using Open Office. I've had to switch to Word because of platform limitations.
  • miesmart
    I should add that I converted these docs from Open Office to Word '07. It was suggested that I try converting them to '03 and then see what happens, which I'll do later today.
  • miesmart
    Well that didn't work. Should I be thinking how best to convert the Open Office doc to word or is there something else I'm missing?
  • adamsmith
    how exactly are you converting the documents?
  • miesmart
    Ive opened them in Open Office and saved them as Doc and Docx files as well as have opened them in Word '10 and '07 using the save as functions.

    Would simply saving them as txt files and then re-saving them in word '10 do the trick. I would lose the links to the citations, but I guess I would add them again.
  • adamsmith
    You made sure that the citations were in "Bookmarks" format (Set Document Preferences in the Zotero plugin) before? Generally my experience is that .doc works better than .docx

    If you're ready to give up on keeping the citations (though really, this should work) you could just remove field codes in Ooo and then save as doc and the files should open without any issues.
  • miesmart
    Thanks for the suggestion. Found the setting and I'll give it a try. I had it set to using ReferenceMarks. Missed completely the different settings.

    thanks
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