Zotero wont save JSTOR citation to my library!!!!!!
For some reason whenever I click the Zotero icon in the URL bar, it gives me a message saying "An error occurred while saving this item. Check Known Translator Issues for more information". I have the most recent version of Zotero and Firefox, but not Zotero version 3.0 since it's in the beta still. I followed all of its advice on the translator issues and troubleshooting pages and nothing worked. I can still save from other sites like Worldcat, but like I said not JSTOR. Help?
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"If none of these solutions solve your problem, please make a new thread in the Site Translators category (or use an existing thread if you've already created one) and provide the URL of a page that isn't working (even if none are), a Report ID from after attempting to save, and any other information you see as relevant."
You have only done one out of three/four things requested.
I posted my issue here because I don't know what to do or where to do it.
You have not provided a URL of a JSTOR source that isn't working for you. We need this and it needs to be the address as you see it in the URL bar. (yes, even if you log in through your university).
The troubleshooting instructions include a link to this:
http://www.zotero.org/support/reporting_bugs
which explains step by step how to submit an error report (under 2.). If you don't understand those instructions, please ask specific questions.
The ID was 1639524673
Should I just copy and paste the address right into this comments box? It's enormous.
Dan - anything helpful in that report?
http://0-www.jstor.org.helin.uri.edu/stable/10.1086/245591?&Search=yes&searchText=bread&searchText=engel&searchText=alpern&searchText=barbara&searchText=alone&list=hide&searchUri=%2Faction%2FdoAdvancedSearch%3Fq0%3Dnot%2Bby%2Bbread%2Balone%26f0%3Dall%26c1%3DAND%26q1%3Dbarbara%2Balpern%2Bengel%26f1%3Dall%26acc%3Don%26wc%3Don%26Search%3DSearch%26sd%3D%26ed%3D%26la%3D%26jo%3D&prevSearch=&item=2&ttl=82&returnArticleService=showFullText
Nothing that I could understand.
This should work correctly if you just delete everything from the first question mark and reload the page. I.e. you reduce the URL to
http://0-www.jstor.org.helin.uri.edu/stable/10.1086/245591
we'll have a look, but that should do in the meantime.
edit: [technical note] someone else needs to take this - something is going wrong between l. 45 and 51 of the translator code - the search term gets included into the jid and that messes everything up. It fails silently for me (in the 3.0b), but fail it does.