Cant Sync library - Report error ID 1083560495

Chamutal Eitam · September 21, 2011

hello,

I keep getting a red circle when i try and sync my library.

when i cruse over it the following message shows:
"Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.moveTo]"

what to do?

thanks,

Chamutal

dstillman · September 21, 2011

There's a problem with the filename of a particular PDF in your library.

On another synced computer, search for the PDF in Zotero with a long filename beginning with "PhD B[…]". Rename that file and relink it in Zotero (by trying to opening it and then selecting the renamed file). Then sync that computer, and then sync this one.