Unable to save pdf's from IEEE Xplore?

I'm a new user of Zotero, and I'm trying to use it to capture pdfs from IEEE Xplore. I use Firefox 3.6.22 for my browser. If I have a pdf open in Firefox and click the "Save to Zotero (IEEE Xplore)" icon, a message box appears in the low left saying "Could not save item. An error occurred while saving this item. Check Known Translators Issues for more information." The Translator Issues page doesn't list IEEE Xplore as having any problems. Any ideas what might be going on? Should this work?

I can save to pdf to a folder, and then drag it in to Zotero to capture the metadata. But it would be much more convenient to be able to do this directly in Firefox. So I hope there's a fix. Thanks for any help.

Pat
  • Please provide URLs.
  • edited September 15, 2011
    Ajlyon,

    Here is the url to the IEEE Xplore site I'm using:

    http://ieeexplore.ieee.org.echo.louisville.edu/stamp/stamp.jsp?tp=&arnumber=1575188

    However, I access that through a secure portal at my university (which allows me to view and download the pdfs, rather than just abstracts). So I'm not sure it will do you much good. Let me know if there is anything else I can do. I would really like to get this working.

    Thanks for your help.

    Pat
  • While this doesn't work from the pdf display page and that should be fixed *
    It does work from the regular article page and will include the pdf.
    http://ieeexplore.ieee.org.echo.louisville.edu/xpls/abs_all.jsp?arnumber=1575188

    *( ajlyon: error is:
    [JavaScript Error: "TypeError: newItem.publicationTitle is undefined" {file: "file:///home/sebastian/.mozilla/firefox/wkxw8okh.default/zotero/translators/IEEE%20Xplore.js" line: 0}] )
  • Adam,

    Thanks for the suggestion. However, when I tried it (by dragging the "Access Full Text" pdf icon into Zotero, only the url (link) came in. No pdf or bibliographic data were included (that I could find at least). I could enter the DOI into Zotero to capture the bibliographic data, but that's not as easy as drag and drop. Am I doing something wrong here? Could there be something corrupted in my Zotero install?

    Pat
  • no, just click on the URL bar icon while you're on that page. Zotero will download the citation data and attach the pdf automatically.
  • I can't replicate this with the latest version of the translator and Zotero.

    Adamsmith: Can you provide debug output for the save attempt? Perhaps there's something going on with the embedded PDF itself -- on my system it triggers a download, but maybe something is going wrong when a plugin is used to display the PDF.
  • Avram:
    https://gist.github.com/1221249
  • Please go to http://github.com/ajlyon/translators/raw/master/IEEE Xplore.js and save the file to the translators directory of your Zotero data directory (http://www.zotero.org/support/zotero_data).

    It should start working again. If this works for you, please post here so that I can submit this change to be pushed to all users.
  • sorry, I get the exact same error still. Double checked that I'm using the new translator and did reload the page a couple of times.
    I can do some more testing tomorrow, I don't have scaffold running in this profile.
  • I'm a little confused, actually. What URL are you loading? I first thought we were testing on http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=1575188, but your debug output indicates you loaded http://ieeexplore.ieee.org/ielx5/10523/33304/01575188.pdf?tp=&arnumber=1575188&isnumber=33304
  • yeah, I'm loading
    http://ieeexplore.ieee.org.turing.library.northwestern.edu/stamp/stamp.jsp?tp=&arnumber=1575188

    and that's what's in the URL bar, but I obviously see what you mean about debug - just double checked and created fresh debug and I still have the other URL (including the .pdf) in debug. I have no idea what's going on.
  • Try again-- I had a small typo (a reduplication of one that's apparently been there for months).
  • sorry, no dice, exact same error & debug.
  • edited September 16, 2011
    It's working!

    I tried it from a different computer and it worked as expected. On the search results page I got the folder icon (listing all the papers on the page) and on the webpage for one paper I could click on the address bar icon to capture the bibliographic data as well as the pdf.

    What was going on was when I first accessed the IEEE Xplore site on the other computer, Zotero came back with a message saying it had "detected I was accessing the website through a proxy." It then asked me if I wanted future requests to be redirected through login.echo... This message had not appeared before. When I added the proxy everything worked as expected. To fix it on the first computer, I just reinstalled Zotero. After that, I got the same message and was able to add the proxy. So I'm guessing it was not using the proxy before, and hence the trouble with data access.

    Anyway, glad it's resolved. Thanks again for the help. Knowing that it was working for others made me suspect a problem in my setup.

    Pat
  • Ok. I won't worry about this precise issue, since people should generally be saving from other pages anyway. It's generally true that proxy access only works 100% when the proxy is known to Zotero, so that would cause issues on many sites that Zotero supports.
  • I just noticed that I've been having some proxy issues, too, so likely that's also the reason this didn't work for me.
  • You have to allow cookies from third parties.

    Firefox: Preferences->Privacy->Accept Cookies from third parties.

    There is a error message in the abstract from ieee xplore that exactly explains that procedure ;)
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