MacWord installation problem

dennis.souza
Hello,

I'm trying to install the MacWord integration, but it's not even passing the installation procedure. As soon as I start Firefox, a splash screen appears, telling that the MacWord could not be installed, and to make sure that Word is closed (and it is closed!) and to restart Firefox.

Report ID: 207822185
Mac: Macbook Air, with Mac OS X Lion 10.7.1 (pt-BR interface)
Word: 2011 (en-US interface)
Firefox: 6.0.2 (pt-BR interface)
PhytonExt: 6.0.0.20110820
  • dennis.souza
    Just to add some information, this is the error written in the splash screen:

    "Zotero MacWord Integration

    Installation could not be completed because an error occurred. Please ensure that Microsoft Word is closed, and then restart Firefox."
  • Simon
    You don't have privileges to write to /Applications/Microsoft Office 2011/Office/Startup. Fix this in "Get Info" (or by deleting the directory) and it will work.
  • dennis.souza
    Thank you, Simon. The installation worked as soon as I updated the privileges in "Get Info".

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