Chrome can't see Zotero

pigsonthewing · September 5, 2011

If I try to save a page snapshot in Chrome, I'm told (every time) "This item could not be saved because Zotero Standalone is not open or unreachable. Please open Zotero Standalone and try again."

Zotero's error upload dialogue tells me "No chrome package registered for chrome://browser/skin/preferences/preferences.css" (ref: 2066672568).

adamsmith · September 5, 2011

please provide the versions numbers of the Chrome extension and Standalone you're using.
The error doesn't appear to be related to this problem.

Simon · September 5, 2011

Also, generate a report ID from within Chrome after re-triggering the error.

jefflou2002 · October 1, 2011

i have the same problem

adamsmith · October 1, 2011

and like the OP you don't provide the information we ask for. We can't help without it.