WinWord Integration Problem with Special Characters

cmoesli

Hi,
Citations from authors with special characters (e.g. Ariño or García) are problematic. When I try to update the word document I receive the following error message "Zotero experienced an error updating your document."

I use Zotero 2.1.8 and WinWord Plugin 3.1.2.

Any hints how to address the problem?

adamsmith

That's certainly not a general problem - Zotero works fine with all unicode characters and many people work with diacriticals and non-Western fonts all the time.

Why do you think non-Western characters are the issue?
also, can you create an error report after triggering that error and post the ID here?
http://www.zotero.org/support/reporting_bugs