Upgrade StorageMac Word Integration failed
Hi there,
every time I start Firefox its trying (and failing) to install the mac word integration plugin. After that I receive the message, that the installation couldn`t be completed because an error occured.
As I can see in the Firefox addon folder the plugin is installed. And the plugin is working. But there is still the error message.
I tried the troubleshooting steps from the forum but wasn`t successfull.
What am I doing wrong?
Bug-ID: 1559193179
System:
Firefox 6.0.1
Zotero 2.1.8
Zotero Mac Word Integration 3.1.6
PhytonExt 110710
MacOSX 10.6.8
WordMAC 2011 Version 14.1.2
Thanks for your help
Christoph
every time I start Firefox its trying (and failing) to install the mac word integration plugin. After that I receive the message, that the installation couldn`t be completed because an error occured.
As I can see in the Firefox addon folder the plugin is installed. And the plugin is working. But there is still the error message.
I tried the troubleshooting steps from the forum but wasn`t successfull.
What am I doing wrong?
Bug-ID: 1559193179
System:
Firefox 6.0.1
Zotero 2.1.8
Zotero Mac Word Integration 3.1.6
PhytonExt 110710
MacOSX 10.6.8
WordMAC 2011 Version 14.1.2
Thanks for your help
Christoph
-
Simonedited September 1, 2011The plugin is trying to update itself (and install a toolbar), but you don't have permission to do that. If you can, make a new folder at /Applications/Microsoft Office 2011/Office/Startup/Word and it should install successfully.