Problem with Syncing Zotero Server with 2 PCs
CPU #1 Mac OS X 10.5.8 at home
CPU#2 Windows XP at work
Firefox 5.0.1
I am trying to sync 2 computers (1 PC and 1Mac) computers with the Zotero server. I am able to add and successfully sync and pull up documents at each computer independently. I.E. I add a journal article from the local hard drive of my home CPU and it successfully syncs with the Zotero server. However, when I go to work and use CPU#2 and perform a sync I don't see the article I added from home on Zotero even though I can see it on the Zotero website.
I have not received any error messages so please let me know if need to generate a "report error ID".
Thank you!
CPU#2 Windows XP at work
Firefox 5.0.1
I am trying to sync 2 computers (1 PC and 1Mac) computers with the Zotero server. I am able to add and successfully sync and pull up documents at each computer independently. I.E. I add a journal article from the local hard drive of my home CPU and it successfully syncs with the Zotero server. However, when I go to work and use CPU#2 and perform a sync I don't see the article I added from home on Zotero even though I can see it on the Zotero website.
I have not received any error messages so please let me know if need to generate a "report error ID".
Thank you!
DONE; it's in the online library
Check the green sync icon in the Zotero pane on the relevant computer. If it's still spinning, the sync process hasn't yet completed. Hover over the sync icon to see the current status.
STOPPED SPINNING
If you see a red error icon to the left of the sync icon, an error has occurred during the sync. Click the icon to view the error. It may give you enough information to fix the problem yourself, or you can report it and post the Report ID to the forums for further assistance.
NO RED ICON
Also check the Sync pane of the Zotero preferences to make sure you're using the same zotero.org account you're using on the other computers and to log in to the website.
CHECKED AND RE-ENTERED LOGIN AND PASSWORD
I'm still not seeing ALL of the recently added citations. I added 4 citations this AM on my home computer which synced to the Zotero server with no problem. Interestingly, I'm at work and it only pulled in 1 of the 4 citations.
This is causing problems as I can't add any new citations to my doucment on my macbook without zotero wanting to delete any citations in the document that don't exist in the macbook version. This is very frustrating and disruptive to my work. I have tried everything suggested above and it's still not working.