Cannot instal plugin for OpenOffice

Philippe_T · July 5, 2011

Hello,
I installed Zotero and Zotero word processor plug in on more than 20 computers the last few weeks and suddenly...

As usual, OpenOffice is closed. I go with Firefox browser on the plugin page for 2.1, download the one for OpenOffice. Then Action -> Preference -> Cite and under the first tab: "resinstal" and poof:

Error ID: 892632614

Could not read chrome manifest file 'C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\chrome.manifest'.

[JavaScript Error: "Components.classes['@mozilla.org/extensions/manager;1'] is undefined" {file: "chrome://jqs/content/overlay.js" line: 9}]

[JavaScript Error: "uncaught exception: unopkg at C:\Program Files\OpenOffice.org 3\program\unopkg.exe failed to install"]

[JavaScript Error: "uncaught exception: unopkg at C:\Program Files\OpenOffice.org 3\program\unopkg.exe failed to install"]

I then tried a manual installation and I get a message saying
"Could not create Java implementation loader"
Uh? uninstalled and reinstalled Java. Still same problem.

Any idea out there? =)

Thanks,
Philippe

Philippe_T · August 1, 2011

August 1rst and still the same problem.

Anyone found any solution?

Simon · August 1, 2011

http://www.zotero.org/support/word_processor_plugin_troubleshooting#could_not_create_java_implementation_loader has our current knowledge of this issue. We can't fix it because it's a bug in OpenOffice.org.

kbares · August 4, 2011

Note that I was having a different problem (just wouldn't install plug in) and noticed that the Java runtime environment was not installed within OpenOffice. This link solved the problem for me in a minute or so.

http://www.raphaelbircher.ch/computer_tagebuch.php

Simon · August 4, 2011

kbares, you shouldn't have had to do that. Upgrading to OpenOffice.org or LibreOffice 3.3 or later should have been sufficient.

kbares · August 4, 2011

Thanks, Simon. I thought OpenOffice was up-to-date. Guess my info won't be helpful to others...

Simon · August 4, 2011

Philippe_T, you might want to try installing LibreOffice 3.4.2, which has been reported to fix this issue on Windows.