Zotero can't link to file or attach a link
Hi,
I'm running Zotero 2.1.8 on Firefox 3.6.18 on Windows 7.
On the New Item menu, I get no response when I select Link to File... or if I select Store Copy of File.... Likewise, if I use New Item to create a new document and then left click to try to Add Attachment, Attach Link to File...nothing happens. Also, Attach Stored Copy of File... doesn't work either.
Any suggestions? Thanks!
Stephen
I'm running Zotero 2.1.8 on Firefox 3.6.18 on Windows 7.
On the New Item menu, I get no response when I select Link to File... or if I select Store Copy of File.... Likewise, if I use New Item to create a new document and then left click to try to Add Attachment, Attach Link to File...nothing happens. Also, Attach Stored Copy of File... doesn't work either.
Any suggestions? Thanks!
Stephen
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dstillmanProvide a Report ID.
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stre0185I'm not able to do that. Report Errors... is black on the menu (not grayed out), but when I select it, nothing happens.
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stre0185Update: Sorry about this--just discovered that the error report window was hidden behind another one--never saw it open in the first place, so am not sure what happened. In any case, 1470084111 is the error report id.
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dstillmanTry disabling your other Firefox extensions. If the problem continues, provide another Report ID and a Debug ID.
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stre0185I disabled all and then Zotero worked fine. I enabled my extensions one-by-one and tested each time. I have now re-enabled all of them and Zotero still works fine (!). Not the expected result, but I'll take it.