NeoOffice integration not working starting today

librarian3

1553887080

I am using NeoOffice 3.2
Firefox 3.6.17
Zotero 2.1.8
Macword Integration 3.1.3
Open office integration 3.1b1

Zotero was working fine, and then an update occurred today and after that, I went to put ithe insert citation button and I didn't get an error report or anything, just no response. I started poking around to check out updates and reinstall the plugins, and then next time I opened up NeoOffice there was no Zotero menu at all.

I have tried everything-- I was using Zotero standalone, but I uninstalled it hoping that would help and just went through the firefox version. I reinstalled zotero and all the plugins in their varying updates and revisions hoping that some combination would work. Still nothing.

Simon

Install OpenOffice Integration 3.5a2. If you continue to have issues, let us know.

kithairon

Zotero and Neo (latest versions) seem to work fine here. (FF 5, OO-Integration 3.5.a2.r9365.) The new Plugin is very responsive; great to have sortable & customziable colums!

librarian3

Thank you for your reply. I was using OpenOffice integration 3.5a2 and that was when my problems began, which is why I tried to switch to a previous version with no success. Everything is at its most updated now, as far as I know, with the exception of Firefox. What am I missing?

librarian3

I have also updated to Firefox 5, did an uninstall of Zotero and components, and still not working. Are there directions for a manual install/uninstall listed?

The Zotero toolbar is still in the same place with the new integration, right? Please don't tell me it's there and I have been missing it this whole time because it has been moved!

kithairon

Zotero toolbar in Neo is still where you would expect it. (It's called "Add-on - Insert Citation" in the toolbar-options of the View menu).

Have a look at Neo Tools/Extras>Extension Manager and remove all traces of Zotero from within Neo, then reinstall Zotero's OOIntegration from within FF5 (Add-ons).

There is some useful information here:
http://www.zotero.org/support/word_processor_plugin_troubleshooting

librarian3

Disabling from NeoOffice and reinstall from FF, and then computer restart= success! Thank you!