no sync in the last 15 days - always spinning

Joscha

Hi, the last time zotero synced on my computer is 15 days ago. I tried all kinds of things and the wheel is spinning a lot. Currently, it's showing 'Sync with Zotero Server' but I think it also showed something else at some point. Any solutions?

Mac OS X 10.6.7, FF 4.0.1, Zotero 2.1.7


Thanks!

dstillman

Restart Firefox, try again, and post here when you do.

Joscha

Thanks! Still spinning after restart showing "getting updated data from sync server" for over an hour now...

dstillman

I see a download sync from an hour ago.

Provide a Debug ID for a few minutes of a sync attempt.

Joscha

Here is the debug idea D1728828598. It includes a restart and a syncing attempt for a couple of minutes...

dstillman

Please verify that this still happens with all your other extensions disabled.

Joscha

yes, it is still happening... (at least nothing looks different after another restart 5 min ago)

dstillman

Can you provide another Debug ID with the extensions disabled? Also, does this happen in both pane mode and tab mode?

Joscha

Now it suddenly worked. No idea why. I just wanted to produce another Debug ID. Thanks for the help! I will try enabling the add-ons step by step...