Unable to generate report

I am a new Zotero user and had not yet tried to generate reports. No matter if I try to generate one from an entire collection or from one item, Firefox keeps shutting done due to an error. I think this is the error (although I'm not entirely sure where to look for the error-details...).

AppName: firefox.exe AppVer: 1.9.2.4095 ModName: msvcr90.dll
ModVer: 9.0.30729.1 Offset: 00036efb

Who can help me?

Thanks, Pauline
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