"Zotero experienced an error updating your document" after upgrading to 2.1

casement
I just upgraded to zotero 2.1 and my Microsoft Word document will no longer update. I have the newest Word plug-in. I can insert a new citation, but when I try to generate a bibliography, I get the error:

"Zotero experienced an error updating your document.
citations is undefined"

If I try to edit a citation, I get the error:

"Zotero experienced an error updating your document.
this.registry.citationreg.citationById[c[0]] is undefined"

Here are the errors I get from the Zotero "Report errors...":
Zotero WinWord Integration: getDocument() could not find document in ROT

Zotero WinWord Integration: getDocument() could not find document in ROT

Zotero WinWord Integration: getDocument() could not find document in ROT

[JavaScript Error: "citations is undefined" {file: "chrome://zotero/content/xpcom/citeproc.js" line: 2864}]
  • KatieWalsh
    I had this problem as well. For me it seemed to be because I had manually added items to my bibliography that I hadn't cited in my document. I deleted the bibliography, refreshed, then re-inserted the bibliography and that seems to have fixed it.
  • KatieWalsh
    edited March 23, 2011
    I just tried to add those items back into my bibliography and got the message again. I had to use the 'revert all' button in the bibliography editor.
  • fbennett
    I am not able to reproduce this error in a simple document, so we'll need more detail on the conditions that trigger it. The following info may be relevant:

    - The platform (Word, MacOS, etc)
    - The specific Zotero version
    - The specific word processor integration plugin version
    - The style that produced the fault
    - The type of entry that produced the fault when added to the bib (i.e. book, journal article)
    - The field content of the entry that produced the fault
    - Whether changing styles avoids the error
  • KatieWalsh
    edited March 24, 2011
    - The platform: Word 2010, Vista Home Premium, Firefox 4
    - Zotero version: Update to Zotero 2.1.1
    - Plugin version: Update to Zotero 3.1b1
    - Style: I was using my own style - a modified version of Chicago Author date
    - Entry Type: I added four or five books.
    - Field content: ADDIN ZOTERO_BIBL {"uncited":[["http://zotero.org/users/527102/items/V6U82TPM"],["http://zotero.org/users/527102/items/GZ7XNVXU"],["http://zotero.org/users/527102/items/25MKKTAT"],["http://zotero.org/users/527102/items/4NP2BZ54"],["http://zotero.org/users/527102/items/DT3T9P7H"]],"custom":[]} (I assume this is the field content you wanted since it was the bibliography that seemed to be causing the problem?)
    - Changing the styles didn't avoid the error

    I've just tried it with an earlier version of the document I'm working on and it did the same thing as soon as I tried to add books into my bibliography.

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