Word could not communicate with Zotero -- 1016389261

I have tried to install Zotero and seem to have problems with the Word/OO integration --
In both cases FF is open, the add-ins have been installed and activated (several times), but
* Word 2000 WinXP can't communicate with Firefox 3.6.

update, 10 min later
<* OO (extension 3.5a1) does not show a tool bar or any menu item.>
Problem seems to be solved by restarting OO

I work with programs set to German user language.

As I am new to these programs, I still have Endnote installed but gather from other discussions that it should be possible to have both programs installed parallel.
  • See this section on the troubleshooting page that I had accidentally removed and see if it applies to you.
  • Many thanks, Simon,

    I suppose you refer to this sentence:
    ------------------------
    The solution is to remove the -no-remote command-line option from the shortcut used to launch the Firefox profile on which Zotero is installed. As long as all other profiles use the -no-remote option, you should be able to open them and the Zotero profile simultaneously.
    ------------------------
    As I am not a computer expert, would you mind to let me know how to change the -no-remote option for Zotero?

    And I am not using ZoneAlarm.

    Greetings, Gerhard

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