Neooffice integration problem with 2.1.1 and 3.5a1

I just upgraded to Zotero 2.1.1 and installed the latest Neooffice word plugin 3.5a1 but I get an error message when I try to insert a citation.

Specifically the Zotero Integration Error is:

"Zotero 2.1.1 requires Zotero MacWord Integration 3.1a0 or later. Please download the latest version of Zotero MacWord Integration from zotero.org."

I get this error even though I have the latest plugin for Openoffice. It is also strange that it refers to MacWord.

I have tried several times to reinstall and removed the plugin from Neooffice but nothing works. I also tried to downgrade to an earlier plugin and that did not work either.

Any help would be appreciated.
  • Uninstall or update the MacWord plug-in.
  • That did the trick. Thanks!

    I have not been using MacWord and it did not occur to me that I should update the MacWord plugin (even though that is what the message said) in order for the Neooffice plugin to work.
  • Using NeoOffice and Zotero 2.1.1 (latest plugin 3.5a1.r8615). No issues here – if anything the latest plug-in feels more responsive and snappier.
  • I am running Firefox 3.6, NeoOffice 3.1.2, and OS X 10.4. Zotero was working just fine with Firefox and NeoOffice until this week. The icons to insert citation, etc. in NeoOffice simply stopped doing anything. They were there, but if I click them nothing happens.
    I tried updating everything, uninstalling/reinstalling, etc. Still, nothing. It seems there is no communication between NeoOffice and Firefox/Zotero. Any help or suggestions?
  • gailbrecht, what version of Zotero are you running? What version of Zotero OpenOffice.org Integration? Can you create a report ID?
  • Hi,

    I am running all the latest software.
    FF 3.6
    NeoOffice 3.1.2
    Zotero 2.1.1
    Zotero OpenOffice Integration 3.5a1

    I have never gotten an error message from Zotero or Firefox. The plugins install fine, update fine, etc. The icons in NeoOffice simply don't do anything. (They used to, I believe it is probably after the latest update they ceased working. But I can't pinpoint it because I didn't notice it at the time of the update, only later.)

    I tried to manually install the file: Zotero_OpenOffice_Integration.oxt in NeoOffice (because of what I read on some forums.) through NeoOffice Extension Mangager.
    I got an error that said that a certain directory and this file "didn't exist.
    So, I copied and pasted this file into the directory where NeoO was looking for it.
    I got a different error that said:
    (com.sun.star.uno.RuntimeException) { { Message = "com.sun.star.deployment.DeploymentException: an error occured during file opening", Context = (com.sun.star.uno.XInterface) @ 18efba20 } }

    That's what I have for now. Thanks.
  • Did you remove the extension before you tried to install it again?
  • I've tried tried it both ways with the Zotero extensions.
    First I did an uninstall and then downloaded and installed it again.
    When that didn't work I tried a "reinstall" from the add-ons window of Firefox.

    Thanks.
Sign In or Register to comment.