cannot change my email address

ghezzi
Hi, I am trying to change my email address. I thought I would have to first add a new one, then switch to that as primary one.
Went to settings, account, put in a new email address and it won't take it. I get a message in a pink box on top of page saying "Could not add email address.".
Same if I try to fist delete my primary one (which was expected).

I am on Mac OsX and got the same with either Firefox, Chrome or Safari.
  • fcheslack
    should be fixed.
  • mehardy
    Hi,

    I'm having the exact same problem. I'm also on a Mac, in Firefox.

    thanks!
  • mehardy
    Still having this problem. :(
  • Mind and LIfe
    Same problem as above. Please help?
  • Intern_GenderCC
    Hey

    I have the same problem but on a PC.

    Anyone any ideas???
  • PPalma
    I am also having this problem. We I try to enter a new email address, I get message a top of page saying "could not add email address." Please address issue.
  • nancybe
    Having the same exact problem - Firefox on Mac
  • pat_z
    Same problem on a PC/Firefox
  • fcheslack
    You most likely have already registered an account using that email address.
  • rpohoryles
    I have another problem: I could enter the new email-address, but could not change it to my primary address. The old address will expire 1 August 2012. Any idea what I could do?
  • fcheslack
    can you not make it your primary address after you get the confirmation email? That should be the only thing that prevents it.
  • rpohoryles
    The system has verified my primary address, which expires. I didn't manage to verify my second address.
  • rpohoryles
    It worked now; I was just a little bit stupid. Thanks for your help. Ronald
  • suppls
    Hi,

    I am having the same problem in changing my email like ghezzi mentioned in the first post.

    Tried on Chrome, Firefox and IE.

    Please help.

    Thanks.
  • suppls
    I did it! It was my mistakes. Thanks to all. :)
  • kdeclemente
    Ok, Im having the same problem. I can't change my primary email address and I need to have an .edu address for school. I mistakenly used my yahoo account. I need to change this ASAP. Any help would be much appreciated
  • adamsmith
    which problem do you have? You can't add a secondary e-mail or you can't change that to be your primary one? Please be specific, also, about which errors are getting displayed.
  • kdeclemente
    I can't either. I would love to have 2 email addresses up there (a primary and a secondary) but to make this easy, can you just tell me how to change my primary email address please. My professor needs to see all my info and it needs to go through my .edu email, not yahoo.
  • fcheslack
    You need to add a secondary address, confirm it by clicking the link in the email, and then make that one your primary address.
  • kdeclemente
    I tried but it says "no" under verified
  • adamsmith
    did you get an e-mail at the new address and follow the validation link?
  • kdeclemente
    No
  • kdeclemente
    No, I didn't get an email at the new address
  • kdeclemente
    I got it! I signed up so many times that I missed one if the validation emails. I'm sorry for wasting your time.
  • tianaoli
    Hi,

    I want to change my primary email address, which does not exist anymore. How to do since I cannot receive confirmation on the old one, which has been cancelled a couple of months ago?

    Thanks
  • adamsmith
    it's exactly what fcheslack says above:
    You need to add a secondary address, confirm it by clicking the link in the email, and then make that one your primary address.
    That doesn't require for you to receive any e-mail at your current primary e-mail.
  • tianaoli
    Ok perfect. It works.. thanks

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