Files not found

edh
Today I discovered that a number of links to PDF files or attachments are missing.
The files are still there, but the links are broken. As suggested I ran
a debug session in which I tried to open two files. The message is
"File Not Found". It may have been moved or deleted outside of Zotero.
The Debug ID is D1021626131.
Any help would be very welcome. Thank you, Erik
  • dstillman
    edited March 10, 2011
    Look in storage\WTMTDJZP and storage\SFHS6U9C within your Zotero data directory (within the fgn05gh3.default profile directory).

    Do you see PDF files?
  • edh
    No, the subdirectories WTMTDJZP and SFHS6U9C don't exist.
    There are many other directories.
  • dstillman
    If they don't exist, it's highly unlikely that they ever existed on this computer. In which case:

    http://www.zotero.org/support/kb/files_not_syncing
  • edh
    Thank you for this pointer. I noticed that the files still existed on another computer. I then copied the corresponding storage directories to the new computer and found the missing files. After resetting the syncing history in the Zotero preferences, the local storage was successfully synchronized with the online storage. Thanks again, this was a big help.

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