syncing for the first time - 981324142

rosed · February 23, 2011

I'm unable to set a password, I enter my username and password in the sync preferences and select ok. No syncing happens, there is an error icon informing that no password is set, password field is blank when I open the preferences dialog again.
I have reset my password
updated firefox and zotero
restarted
is there anything else to try?

dstillman · February 23, 2011

User canceled master password entry

Are you using a master password in Firefox? It seems to think you are.

rosed · February 23, 2011

Interesting, I'm not using master password, but I tried enabling then disabling master password since you mentioned it... still not able to make the password persist in the sync preferences. However I found I am able to sync using the stand alone application so I'm thinking my problem is somewhere in my Firefox settings, does that seem accurate?

dstillman · February 23, 2011

Yes. You might want to create new Firefox profile directory and move your Zotero data directory and other data over.

rosed · February 23, 2011

Woo! I have a fresh Firefox profile and a spinning arrow. Thanks for your help :)