Syncing Problem

Every time I hit the sync button, I get an error message and a red circle with an exclamation point in it. Neither restarting Firefox nor restarting the computer helped. I have a router program (Tor), but it is off and shouldn't be doing anything. I was able to start a new group and to grab entries off the web browser and put them in my folders/group libraries, but now I can not access those things from the Zotero site, and the syncing just doesn't work. Here is the report number I got: 964767531.

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