Syncing Problem
Every time I hit the sync button, I get an error message and a red circle with an exclamation point in it. Neither restarting Firefox nor restarting the computer helped. I have a router program (Tor), but it is off and shouldn't be doing anything. I was able to start a new group and to grab entries off the web browser and put them in my folders/group libraries, but now I can not access those things from the Zotero site, and the syncing just doesn't work. Here is the report number I got: 964767531.
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adamsmithwhat does it say when you hover over the read circle?
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dstillmanCheck your system clock. If it's correct and you're still getting the error, provide a Debug ID for a sync attempt that produces the error.
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igardettHi. Thanks for all the help. It seems to be working now.
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