HELP?! never ending sync

The Debug ID is D327312370
Working on a new iMac Zotero is not syncing with my paid library on the server. The green arrow never stops turning, its been going on for hours.
In my office PC it synced with no problems...
Tried restarting, updating, reinstalling etc but nothing.
Please help - working on a PhD!?!
Thanks,
Chamutal
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