Zotero on Mac Word 2011 - object not iterable

blakkie
Hi, I am running Zotero on a Mac running Word for Mac 2011 (v14.0.2) MAC OS X 10.6.5

It all seems to run fine, unless I insert a normal footnote (not a Zotero citation) and after that Zotero comes up with an error saying "Zotero experienced an error updating your document - TypeError: 'Keyword' object is not iterable"

As far as I can tell I'm not doing anything stupid and the error seems to appear no matter what footnoting style I use, I have tried reinstalling the Zotero plugin and this makes no difference. Zotero works fine any other time as long as I don't insert my own footnotes.

Any help would be very much appreciated!
Cheers
Andy
  • Simon
    Can you provide a report ID? Also, can you give a set of steps that reliably reproduce this bug? I just tried adding a footnote to a new (empty) document using Insert->Footnote and then adding a Zotero citation in Chicago Manual of Style Note with Bibliography style in the text, and it seems to have worked fine on my machine. Is this sufficient to reproduce the error for you, or does more need to be done?
  • blakkie
    Thanks for the prompt reply, if its working for you, I guess there must be something I've done or a setup thingy that's causing the problem. Its on a work computer, so I won't be able to get the reportID till Monday at the earliest, and I'll have a good schooch round to check the setup when I'm doing that.

    Steps that reproduced the error for me:
    1. Create new document
    2. Insert Citation (using add-in Zotero tool bar)
    3. Choose any citation style (tried with Chicago footnote one and Chicago intext one)
    4. Chose book, etc - citation added correctly
    5. In Word Insert -> Footnote
    6. Typed some random text into the footnote
    7. Tried to insert another citation or edit a citation, or even refresh document (using add-in Zotero tool bar)
    8. Error mentioned above appears

    However you're attempt I think would produce the same result as what I tried (on my machine, obviously not on yours :D)
  • blakkie
    Sorry, it does appear to have been my fault, I missed the small print on installing Zotero on Word for Mac. The add citation scripts appear in the scripts menu, rather than having the toolbar like I'm used to. I somehow managed to enable the toolbar, but by using the scripts menu it works fine.

    Thanks for looking at it for me
    Cheers
    Andy

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