Syncing is stuck at "Getting updated data from sync server"
dsjolie 5 hours ago:
Syncing is stuck at "Getting updated data from sync server" on Mac OS X 10.6.5. No other information at all. I managed to sync a few weeks (14 days) ago but now after the holidays it does not work. I'm not sure what changed in between.
I had this problem on Firefox 3.6 with Zotero 2.0 but I just tried upgrading to Firefox 4 and Zotero 2.1b2 and the problem seems to be exactly the same.
I'm successfully auto-syncing from a windows computer and I tried shutting that Firefox off for a while just in case of some conflict there, but no joy.
(By the way, maybe you should release a 2.1.b3 with the xpi unzipped to spare everyone of having to find and applying that workaround?)
/Daniel
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Dan Stillman 1 hour ago:
dsjolie: Start a new thread. But you just have a queued download.
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What does that mean? I probably didn't have my mac on when you checked now and my windows system syncs smoothly... Now I have shut down Firefox i Windows and the arrow is spinning as described in Mac OS X... I assume that I would get some error message if there was some network problem? I don't have any network problems otherwise...
/Daniel
Syncing is stuck at "Getting updated data from sync server" on Mac OS X 10.6.5. No other information at all. I managed to sync a few weeks (14 days) ago but now after the holidays it does not work. I'm not sure what changed in between.
I had this problem on Firefox 3.6 with Zotero 2.0 but I just tried upgrading to Firefox 4 and Zotero 2.1b2 and the problem seems to be exactly the same.
I'm successfully auto-syncing from a windows computer and I tried shutting that Firefox off for a while just in case of some conflict there, but no joy.
(By the way, maybe you should release a 2.1.b3 with the xpi unzipped to spare everyone of having to find and applying that workaround?)
/Daniel
---
Dan Stillman 1 hour ago:
dsjolie: Start a new thread. But you just have a queued download.
---
What does that mean? I probably didn't have my mac on when you checked now and my windows system syncs smoothly... Now I have shut down Firefox i Windows and the arrow is spinning as described in Mac OS X... I assume that I would get some error message if there was some network problem? I don't have any network problems otherwise...
/Daniel
You now have a queued download from 75 minutes ago. Don't restart Firefox or you'll lose your place in the queue.
Also, I can't tell if my last sync 3 hours ago was complete. When it started to exchange files, I left my computer, but when I returned the arrow was still spinning. Normally it doesn't do that, because I'm set to sync manually.
Thanks,
Eric
Eric
For starters, be sure you've upgraded to 2.1.
I'm now upgraded to 2.1. FYI, I've been checking regularly for updates via Firefox and from my 2.0.9 installation it didn't find the update. But I upgraded manually.
Eric