zotero can not create a file error no:910951470

When I start zotero sync, it gives me an error about not being able to create a file. I thought if relates to the permissions problem in the windows 7 (some of the files and folders are not under full permissions for creating files) but it seems that there is another problem since I have no problem copying and creating any file in my zotero database folder. the exact messsage is:
"Zotero was unable to create a file during syncing.

Restarting your computer or disabling anti-virus/security software may fix the problem."
  • The message tells you the problem. You're using an anti-virus program, Kaspersky, which is known to cause this.
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